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What’s selfserviceexe.exe? Is it safe or a virus?

SelfServiceExe.exe is a legitimate executable file developed by Zoho Corporation Private Limited, typically associated with Zoho ManageEngine products like Desktop Central. It facilitates IT management tasks, enabling end-users to independently access and initiate software deployment, install updates, or request services without needing direct IT intervention. This streamlines support processes, enhancing operational efficiency in enterprise environments by reducing dependency on technical teams. The application allows users to perform specific self-service tasks securely and efficiently, adhering to organizational IT policies. Being a component of trusted enterprise software, its presence on a system is generally benign, provided it is obtained from legitimate sources.

Researched by Laura @ SpyShelter Labs

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A Trojan is a harmful software that pretends to be a legitimate program or file to deceive users into downloading it. It can steal personal information, damage files, or give hackers control over the infected device.

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More about selfserviceexe.exe on WINDOWS

Who makes selfserviceexe.exe?

We’ve found ZOHO Corporation Private Limited should be the publisher of selfserviceexe.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: March 14, 2025

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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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