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What’s dcmsghandler.exe (EMS Message Handler)? Is it safe or a virus?

dcmsghandler.exe, developed by ZOHO Corporation Private Limited, is an executable associated with the Endpoint Management Software (EMS) suite. It functions as the "EMS Message Handler," playing a key role in communication between managed devices and the server within Zoho's unified endpoint management solutions, such as ManageEngine. The process facilitates tasks like transmitting policy updates, configurations, and system monitoring data to and from endpoints, ensuring efficient management of devices in a corporate network. It runs in the background, contributing to centralized device administration and security while minimizing manual intervention. Its presence indicates active device management by the Zoho tool.

Researched by Carl @ SpyShelter Labs

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More about dcmsghandler.exe on WINDOWS

Who makes dcmsghandler.exe (EMS Message Handler)?

We’ve found ZOHO Corporation Private Limited should be the publisher of dcmsghandler.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: March 12, 2025

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