What’s agent.exe (Zoho Assist)? Is it safe or a virus?

Agent.exe by ZOHO CORPORATION PRIVATE LIMITED is a process associated with the Zoho Assist application.

Zoho Assist is a remote support and access software that allows users to remotely control and support computers, mobile devices, and servers. The agent.exe process is responsible for facilitating the remote support and access functionality by running in the background and maintaining the connection between the user's device and the Zoho Assist platform. It enables users to provide technical support, troubleshoot issues, and access remote devices securely and efficiently. The process is essential for the proper functioning of the Zoho Assist application and its remote support features.

Below are 4 simple steps you can take to see if the agent.exe process is safe or malware.

Researched by Carl @ SpyShelter Labs

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A Trojan is a harmful software that pretends to be a legitimate program or file to deceive users into downloading it. It can steal personal information, damage files, or give hackers control over the infected device.

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More about agent.exe on WINDOWS

Who makes agent.exe (Zoho Assist)?

We’ve found ZOHO CORPORATION PRIVATE LIMITED should be the publisher of agent.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: April 1, 2024

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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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