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Is that executable safe, or a threat?

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Executable Directory

Our ultimate directory of Windows PC executables.

What’s TechSmithSupportTool.exe (TechSmith Support Tool)? Is it safe or a virus?

TechSmithSupportTool.exe is a support tool developed by TechSmith Corporation to assist users with troubleshooting and diagnosing issues related to TechSmith applications. The tool helps users to gather and analyze technical information about their system and the software in use. This information can include system specifications, software version, and error logs, which can be invaluable in resolving technical problems. The tool aims to streamline the support process and improve the efficiency of TechSmith's customer support team by providing them with the necessary data to quickly identify and address issues.

Below are 4 simple steps you can take to see if the TechSmithSupportTool.exe process is safe or malware.

  1. Scan the executable with Microsoft's built-in tech
  2. Find TechSmithSupportTool.exe's publisher
  3. Search the executable's hash with VirusTotal
  4. Monitor the executable's behavior

Researched by Carl @ SpyShelter Labs

Recently Detected Threats

A Trojan is a harmful software that pretends to be a legitimate program or file to deceive users into downloading it. It can steal personal information, damage files, or give hackers control over the infected device.

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More about TechSmithSupportTool.exe on WINDOWS

Who makes TechSmithSupportTool.exe (TechSmith Support Tool)?

We’ve found TechSmith Corporation should be the publisher of TechSmithSupportTool.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: January 22, 2025

Curious about other processes on your PC?
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Or browse the process directory by name:

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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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