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What’s Remote Support.exe (SimpleHelp Remote Support Client )? Is it safe or a virus?

Remote Support.exe by SimpleHelp Ltd is a remote support client application that allows users to receive technical assistance and support from professionals located at a remote location. Through this application, technicians can access the user's computer and provide troubleshooting, maintenance, and other IT support services. This enables efficient and effective problem resolution without the need for a physical presence, saving time and resources for both the technician and the user. The application provides a secure and reliable platform for remote support, making it convenient for users to receive assistance for their technical issues.

Researched by Carl @ SpyShelter Labs

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A Trojan is a harmful software that pretends to be a legitimate program or file to deceive users into downloading it. It can steal personal information, damage files, or give hackers control over the infected device.

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More about Remote Support.exe on WINDOWS

Who makes Remote Support.exe (SimpleHelp Remote Support Client )?

We’ve found SimpleHelp Ltd should be the publisher of Remote Support.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: January 28, 2025

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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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