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What’s Remote Access-windows64-offline.exe (SimpleHelp Remote Access Client )? Is it safe or a virus?

The Remote Access-windows64-offline.exe by SimpleHelp Ltd is a client application that provides remote access to Windows 64-bit systems. It allows users to connect to and control their computers from a remote location, enabling them to troubleshoot issues, install software, or access files and applications as if they were physically present at the computer. This tool is useful for IT professionals, help desks, and support teams who need to provide remote assistance to users. The app description "SimpleHelp Remote Access Client" indicates that it is a user-friendly and straightforward tool for establishing remote connections for support and troubleshooting purposes.

Below are 4 simple steps you can take to see if the Remote Access-windows64-offline.exe process is safe or malware.

  1. Scan the executable with Microsoft's built-in tech
  2. Find Remote Access-windows64-offline.exe's publisher
  3. Search the executable's hash with VirusTotal
  4. Monitor the executable's behavior

Researched by Laura @ SpyShelter Labs

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More about Remote Access-windows64-offline.exe on WINDOWS

Who makes Remote Access-windows64-offline.exe (SimpleHelp Remote Access Client )?

We’ve found SimpleHelp Ltd should be the publisher of Remote Access-windows64-offline.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: January 25, 2025

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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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