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What’s TouchpointAnalyticsClient.exe (HP Insights Analytics)? Is it safe or a virus?

TouchpointAnalyticsClient.exe by HP Inc. is associated with HP Insights Analytics, a service that collects telemetry data from HP devices to improve user experience, troubleshoot issues, and enhance product performance. It gathers information about hardware usage, device functionality, and software interactions, which is then sent back to HP for analysis. While the service aims to provide insights for better product updates and support, some users may perceive it as invasive due to data collection activities. It typically runs in the background, and users can manage or disable it if they have privacy concerns or do not find it useful.

Researched by Carl @ SpyShelter Labs

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More about TouchpointAnalyticsClient.exe on WINDOWS

Who makes TouchpointAnalyticsClient.exe (HP Insights Analytics)?

We’ve found HP Inc. should be the publisher of TouchpointAnalyticsClient.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: March 11, 2025

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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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