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What’s HPPrintScanDoctorService.exe? Is it safe or a virus?

At our SpyShelter office here in Austin, Texas, we have several HP printers, and that's probably why this well known HP process came to our attention. So what does HPPrintScanDoctorService.exe do for your PC exactly?

HPPrintScanDoctorService.exe is part of the HP Print and Scan Doctor application, which is used to diagnose and resolve printing and scanning problems with HP printers. Specifically, HPPrintScanDoctorService.exe is responsible for running the background service that allows the application to communicate with the printer and perform diagnostic checks. It helps users troubleshoot issues related to printer connectivity, print quality, scanning problems, and other common printer-related issues.

The process runs in the background to provide real-time monitoring and assistance in resolving printer and scanning issues for HP printer users. As long as this .exe is signed by HP Inc you should be safe to run it on your PC.

(Researched by Jon @ SpyShelter Labs)

Executable Processes List

More about HPPrintScanDoctorService.exe on WINDOWS

Who makes HPPrintScanDoctorService.exe?

We’ve found HP Inc. should be the publisher of HPPrintScanDoctorService.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Is HPPrintScanDoctorService.exe safe or a virus?

Below are 4 simple steps you can take to see if the HPPrintScanDoctorService.exe process is safe or malware.

  1. Scan the executable with Microsoft's built-in tech
  2. Find HPPrintScanDoctorService.exe's publisher
  3. Search the executable's hash with VirusTotal
  4. Monitor the executable's behavior
Last updated: February 2, 2024

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