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What’s RemoteSupportUI.exe (Remote Support UI)? Is it safe or a virus?

RemoteSupportUI.exe by Freedom Scientific Inc. is a program associated with their assistive technology products, such as screen readers for visually impaired users. This executable facilitates remote technical support by enabling Freedom Scientific's support team to access and troubleshoot a user's system remotely. It is often used to diagnose, fix issues, or configure the software to ensure optimal functionality. The application provides a user interface for initiating or managing the remote support session, ensuring users can securely connect with authorized support representatives. It prioritizes accessibility and usability to assist those relying on Freedom Scientific's solutions for daily computer use.

Researched by Laura @ SpyShelter Labs

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More about RemoteSupportUI.exe on WINDOWS

Who makes RemoteSupportUI.exe (Remote Support UI)?

We’ve found Freedom Scientific Inc. should be the publisher of RemoteSupportUI.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: March 24, 2025

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Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

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