Download SpyShelter
Discover our Resources →
Learn how to protect your Windows PC from malware and other threats.Application Control
Control your PC apps and their behaviors.What’s that .exe?
Is that executable safe, or a threat?SpyShelter PC Protection
Learn how to protect your PC from bad apps.Registry Protection
Protect your Windows Registry from harm.How to prevent Screenshots
Learn how to prevent unauthorized Screenshots.Executable Directory
Our ultimate directory of Windows PC executables.Atshell.exe is an executable file associated with Cisco WebEx LLC, specifically linked to the WebEx Support Manager for Internet Explorer.
Webex Support Manager is a component of Cisco's Webex Support Center, designed to provide real-time technical support and customer service over the internet. It enables support representatives to start remote support sessions instantly, view customers' screens, control their desktops, demonstrate new features in real time, and transfer files directly during a session. This tool helps decrease costs while increasing support team productivity by allowing access to remote computers and performing tasks such as software upgrades through the cloud.
Below are 4 simple steps you can take to see if the atshell.exe process is safe or malware.
Researched by Carl @ SpyShelter Labs
A Trojan is a harmful software that pretends to be a legitimate program or file to deceive users into downloading it. It can steal personal information, damage files, or give hackers control over the infected device.
Download SpyShelter to see detailed safety information about every .exe on your PC.
Check your PC for threatsWe’ve found Cisco WebEx LLC should be the publisher of atshell.exe.
How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.
The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.
Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.
Have any questions? Please join our free public SpyShelter PC Security Forum and talk cybersecurity with our USA-based team. We love talking about PC Security and we’d like to get to know you.
Join our PC security forum →
