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Whenever I see a process with the name "agent" in it, I get a bad feeling... I think it's because "agent" sounds like some kind of secret super spy that's sitting on my PC, working for a foreign government. So, is PSAgent.exe spying on me for a Nation State Actor?
No, in this case the Acer PSAgent.exe is a safe and well known process that runs on Acer devices.
It's known as the Acer Product Registration and has been confirmed to be a legitimate software component. When users first set up their Acer devices, the PSAgent.exe process may run in the background to assist in registering the product and notifying users about any warranty information or product updates. It helps users to keep track of their device's warranty status and to access support.
However, it's important to ensure that the process is not a malware in disguise, as some viruses can use the same name to avoid detection. Check and make sure this .exe is signed by using the Windows Task Manager, or our free SpyShelter Antispyware app.
(Researched by Jon @ SpyShelter Labs)
We’ve found Acer Incorporated should be the publisher of PSAgent.exe.
How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.
The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.
Below are 4 simple steps you can take to see if the PSAgent.exe process is safe or malware.
Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.